How do I set up a payment plan?

If you need to manage your tax liabilities, the Australian Taxation Office (ATO) provides options to set up a payment plan, especially if you’re unable to pay your tax debt in full by the due date. Here’s how to go about it:

1. Determine If You’re Eligible

You can generally set up a payment plan if:

  • You have a tax debt (income tax, GST, etc.)

  • You are unable to pay by the due date

  • You can commit to making regular payments

2. Choose How to Set It Up

Online (for Individuals & Sole Traders)

  • Log in to your myGov account linked to the ATO.

  • Select Tax, then go to Accounts & Payments > Payment Plans.

  • Follow the prompts to set up a plan. You can often do this without speaking to anyone if your debt is below a certain threshold (e.g., under $100,000).

Online Services for Business

  • Businesses can use Online Services for Business (replaces the Business Portal).

  • Log in via myGovID.

  • Navigate to Accounts & Payments > Payment Plans.

By Phone

  • Call the ATO directly at 13 28 65 (individuals) or 13 72 26 (businesses).

  • They can help set up a tailored payment plan.

3. Understand the Terms

  • Interest generally applies to payment plans.

  • You must stay up to date with future tax obligations while on the plan.

  • The ATO may require financial information for larger debts.

4. Modify if Needed

If your circumstances change:

  • You can re-negotiate the plan online or by calling the ATO.

  • Missing payments without notifying the ATO can cancel the arrangement and lead to penalties.

5. Consider Professional Help

If your situation is complex:

  • A registered tax agent or accountant can assist.

  • You can also contact the National Tax Clinic Program for free help if eligible.

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